Accounting & Management Software Consultant – NL/FR - Belgium · IBGraf Group

Permanent contract

Belgique, Wavre, Herstal, Namur, Zaventem

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Are you an accountant, Dutch-speaking with a good knowledge of English / French and dream of breaking out of the routine to dive into tech?

Transform your business expertise into a new career: become the link between accounting and management IT at IBGraf Group, a leading player in accounting software and ERP for over 40 years.

🚀 Your mission

As an ERP/Business Software Support Consultant, you will help Belgian and Luxembourgish companies with their digital transformation.
Your role combines business analysis, technical support, and customer guidance:

  • Provide customer support in NL and, as needed, for EN and/or FR clients (diagnosis, troubleshooting, follow-up via ticketing).
  • Install, configure, and set up new software solutions.
  • Analyze accounting needs and propose the best ERP configurations.
  • Train and guide users (webinars or remote support).
  • Collaborate with the project and development teams to improve tools.
  • Monitor satisfaction indicators and contribute to continuous improvement.

🧩 Candidate Profile

  • Comfortable speaking and writing in Dutch with a good knowledge of English / French?
  • Training or experience in accounting/management IT background (fiduciary, SME or company).
  • Curious, pedagogical and passionate about management software solutions.
  • Customer service oriented, structured approach, team spirit.
  • Resilient, solution-oriented, with a real pleasure in helping and sharing knowledge.
  • Bonus: knowledge of Sage, Horus Software, Odoo or other ERPs.

💡 Why join IBGraf?

Because here, you advance your career without sacrificing your work-life balance.
You work in a human, stimulating, and supportive environment, where every project is a collective adventure.

Our values:

🧠

Maturity & Vitality

🤝

Respect & Kindness

🏆

Business Expertise & Performance

🎁 What We Offer

  • Permanent contract with an attractive and evolving package
  • Company car + fuel/charging card
  • Group insurance
  • Remote work (after 3 months)
  • Flexible hours (after 1 year)
  • Annual bonus based on team performance
  • Compensatory leave
  • Offices located in Belgium in Wavre, Zaventem, Namur, and Herstal.

Recruitment Process

  • 👨‍💼

    Interview with a manager (Bruno or Matthieu) + technical lead

  • 🤔

    Psychometric tests with the HR team

  • 🧑‍💻

    Employee meeting (to discover the reality of the position)

  • 🤝

    Offer and final interview