Senior Account Manager - Brand Experience M/F/X · PLUO

Your Role

As a Senior Account Manager, you are the primary point of contact for your clients. You combine commercial relations, complex project management, and revenue development.

You work in close collaboration with internal teams and always remain focused on customer service, quality, and profitability.

You join a close-knit and collaborative team, composed of Account Managers, Sales Coordinators, project managers, and interior designers.

Start date: as soon as possible (ideally before April)

Your responsibilities

Sales Management and Business Development

• Manage and develop a portfolio of clients (key accounts and high-potential accounts)
• Develop revenue through prospecting and customer retention
• Attend key trade shows and events in Belgium and Europe
• Identify market opportunities and contribute to the sales strategy

Client Relationship & Project Management

• Be the client's primary point of contact
• Understand brand challenges, needs, and constraints
• Ensure client satisfaction (budget, quality, deadlines)
• Manage complex projects in collaboration with: project managers / sales coordinators / design, production, and logistics teams

Organization & Monitoring

• Enter and track client files in Odoo
• Ensure administrative rigor (briefs, quotes, follow-up, CRM)
• Manage short, high-intensity periods
• Implement clear and structured reporting

Candidate Profile

Experience & Skills

• 8 to 10 years of experience in B2B sales
• Proven experience in events, booths, communication agencies, marketing, or similar environments
• Key account management essential
• Comfortable with key account stakeholders and high-visibility projects
• Ability to work with high revenue targets

Languages

• Bilingual French / Dutch
• Good knowledge of English

Soft skills

• Strong customer and service orientation (extra mile)
• Excellent organizational skills and thoroughness
• Stress resistance and priority management
• Team player mindset (no internal competition)
• Strong interpersonal skills, senior and credible demeanor
• Autonomy, flexibility, and curiosity
• Solution-oriented

Why join us?

• At pluo, no hierarchy, but a team at the center! An example? Our managers are elected by their teams.
• A company environmentally conscious = Goal - 50% C02 emissions by 2030!
• Inclusive teams
• Projects that make you say Wow, to share with pride.
• A collaborative and dynamic work environment.
• Real career development opportunities, shaped by your ambitions.
• Our culture: positive communication and feedback culture to foster transparency and trust

Interested?

HR Contact:
Siega Lindsay– PLUO

Join an ambitious, human-centric, and demanding company, where client relationships and quality of execution make the difference.