Administrative Assistant FR/NL · IBGraf Group
Permanent contract
Herstal, Wavre, Namur, Zaventem, Windhof
Partial remote
We are recruiting a bilingual FR/NL Administrative Assistant.
Join a dynamic company and a highly motivated and friendly team for a positive professional experience thanks to our job offer.
Let's start by getting to know each other…
At IBGraf, we believe that every employee contributes to our mission of revolutionizing business management. Whether you are at the beginning of your career or a confirmed expert, your enthusiasm and creativity are essential to continue innovating and supporting our clients.
IBGraf Group has 60 highly qualified employees spread across 7 sites around Liège, Luxembourg and Wavre.
The company offers various solutions for entrepreneurs, fiduciaries, and SMEs, without being exclusively linked to a software publisher.
What do we expect from you?
Within the administrative team, we will ask you to:
- Handle phone reception
- Receive customer requests and enter them into the ticketing system
- Schedule appointments for our employees
- Dispatch requests to the relevant teams (helpdesk, sales, etc.)
- Manage customer orders and act as the contact person for our suppliers
- Establish invoicing
- Ensure follow-up of orders and invoicing
Qualities and skills we are absolutely looking for:
- Good knowledge of Dutch is a significant asset.
- Hold a diploma related to the position
- Have innate ease in telephone contact
- Be highly rigorous in carrying out your tasks
- Have the ability to prioritize tasks and manage peak periods
- Know how to anticipate, ask the right questions, and effectively prepare the technicians' work
- Be comfortable with teamwork and collaboration
- Be customer-oriented and have an easygoing manner
Why join IBGraf?
Because it offers you the opportunity to thrive in a positive and motivating professional environment and to grow alongside our various projects. Far from being a monotonous and repetitive job, it will allow you to develop new skills and take on exciting challenges.
And let's face it, we're all really nice!
Our values:
Maturity & Vitality
Respect & Kindness
Business Expertise & Performance
What we offer:
A full-time permanent contract (4/5th possible)
An attractive and evolving salary package
Work-life balance
Access to numerous training courses
Option to work remotely
Ongoing evaluation and support in your professional development
Strong and relaxed moments to foster cohesion and team spirit
The Process
- 📞
Initial phone call with our HR
- 🗣️
Interview with one of the 2 managers (Bruno or Matthieu)
- 🧠
Completion of psychometric and technical tests with our HR department
- 🤝
Exchange sessions with 2 staff members (goal: to better understand the organization, behind the scenes, address more down-to-earth topics)
- 📝
Contract offer and meeting with the 2 directors (Bruno and Matthieu)